0:39Why we carry several brands
Dan Ross on knowing the products, carrying several brands, and listening to the customer before recommending one.
Dan Ross on his dad's rule, no buy one get one free, and putting the best price out first.
Dan Ross, D.W. Ross Company. 0:20.
One thing my dad always taught me growing up in the business, nothing is for free, you know. So there's no buy one, get one free. You're getting nothing free, you know.
So we just throw out our best price. And we always throw it out right off the bat.
Dan Ross, Vice President, D.W. Ross Company
0:39Dan Ross on knowing the products, carrying several brands, and listening to the customer before recommending one.
0:47Dan Ross on customers who were sold on gimmicks elsewhere, and why D.W. Ross tells the truth.
0:18Dan Ross on treating customers right, because they are the company's best advertisement.