Silver Line window replacement parts.
Sashes, screens, glass, latches, locks and balances for Silver Line vinyl windows. Send a photo of the sticker and the part. We find it and ship it.
A photo of the window's sticker and the part. Monday – Friday, 8:00 AM – 4:30 PM.
Start with the sticker.
We supply Silver Line windows from our warehouse in Cleveland, and we supply the parts that keep them working.
Every Silver Line window carries a sticker with its size, product type, series and glass package. That sticker is how we match a part. An eighth of an inch is enough to make a guess wrong.
Send a photo of the sticker and of the part. Kyle Ross in our office matches it, orders it and ships it to you.
Silver Line parts we are asked for.
Replacement sashes
A whole sash, glass and frame, for a sash that has cracked, warped or lost its seal. The series and size on the sticker decide the order.
Replacement glass
For glass that has fogged between the panes or cracked. The sticker names the glass package, clear or low-E, so the replacement matches the old one.
Screens
A screen and its frame, made for the window it goes in. A bent frame or torn screen is a common call.
Latches and locks
Sash locks, keepers and tilt latches. Send a photo of the part, because these vary by series.
Balances
The spring balances that hold a double-hung or single-hung sash up. A sash that drops or won't stay open needs one.
No sticker, no guess.
Dan Ross won't order a part without the window's sticker. It is the only reliable record of the window. Send the sticker and the part. If the sticker is gone, send the part and a photo of the whole window, and we'll tell you what we can match.
Questions buyers ask
Why do you need the sticker?
The sticker on the window carries its size, product type, series and glass package. Without it, a part is a guess, and an eighth of an inch is enough to make it wrong. If you can't find the sticker, call and we'll tell you where it sits on your window.
Where is the sticker on a Silver Line window?
It differs by product: a double-hung and a patio door carry it in different spots. Call (216) 631-8080 and we'll tell you where to look on yours.
What Silver Line parts can you get?
Sashes, glass, screens, frames, sash locks, keepers, tilt latches and balances for Silver Line windows. Send the sticker and we confirm the part before it is ordered.
Can I order Silver Line replacement parts online?
Send the request form on this page with a photo of the sticker and the part. We confirm the match, then order it and ship it to you.
Can you ship the part?
Yes. We can ship it to you, or you can pick it up at our warehouse on West 63rd Street in Cleveland.
Do you install the parts?
No. We supply them. You or the contractor doing the work fits them. If you don't have an installer, we can recommend one from our list of trusted contractors.
Send the sticker and the part.
A photo of the window's sticker, and a photo of the part that failed. Add the window type (double-hung, slider, casement, patio door) and where you are, so we can ship it.
(216) 631-8080Monday – Friday, 8:00 AM – 4:30 PM. 3195 West 63rd Street, Cleveland, OH 44102.