A Hurd casement window that won't crank: the part to look for.
A casement or awning window that won't crank, won't close tight or won't stay put usually needs one part, not a new window. Crank handles, operators, hinges and the hardware around them.
D.W. Ross is an independent supplier of Hurd replacement parts. Hurd is the name of the window maker, used here only to say which windows the parts fit.
Casement or awning, the exterior finish, and a photo of the crank or hinge. Monday – Friday, 8:00 AM – 4:00 PM.
The crank is the part that fails first.
On a casement or awning window the crank turns an operator, and the operator pushes the sash open and pulls it shut. Handles strip, gears wear and arms bend.
The window does not need to come out for most of these. The part that failed needs to be matched to the window it came from.
Hurd made casement and awning windows with aluminum-clad and primed-wood exteriors. The exterior finish and the year narrow the match.
What we can find for these windows.
Crank handles
For a handle that has stripped, snapped or lost its cover. Send the handle itself if you still have it.
Operators
The mechanism the handle turns. If the handle spins without moving the sash, the operator is where to look.
Hinges and arms
Parts that carry the sash as it opens. A sash that sags or won't close square often points here.
Locks and latches
Hardware that pulls the sash tight to the frame.
Awning window hardware
The same families of parts, for a window hinged at the top.
Keep the old part. It is the best way to match the new one.
A photograph of the old part next to a ruler is usually enough. If you have already thrown it away, a photo of the window with the sash open will do.
Questions buyers ask
My casement crank spins but the window doesn't move. What failed?
Usually the operator, the mechanism the handle turns, or the handle's connection to it. A photo of the crank and the arm helps us tell which.
Do awning windows use the same parts as casements?
Often a related family of parts, but the two are not the same window. Say which you have.
How do you know which part fits my window?
By four facts: the type of window or door, whether the outside is aluminum clad or primed wood, the year it was made, and the part itself. A photograph of the part, or of the window with the sash open, usually settles it. We confirm the match before anything is ordered.
Is D.W. Ross part of Hurd?
No. D.W. Ross is an independent supplier of Hurd replacement parts. Hurd is the name of the window maker and is used on this page only to say which windows the parts fit.
Do you install the parts?
No. We supply them. You or the contractor doing the work fits them. If you don't have an installer, we can recommend one from our list of trusted contractors.
Send us the crank.
Window or door type, exterior finish (aluminum clad or primed wood), the year it was made or the year the house was built, and the part. A photograph of the part, or of the window, speeds it up.
(216) 631-8080Monday – Friday, 8:00 AM – 4:00 PM. 3195 West 63rd Street, Cleveland, OH 44102.
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